Business Performance Partner

One key contact for your whole relationship with Visory.

Your Business Performance Partner leads the team that runs your finance function, and sits down with you monthly or quarterly to turn the numbers into decisions.

  • Accountable for everything delivered, leading your client team
  • A structured session, monthly or quarterly, ending on the next move
  • Met at your onboarding kick-off, and with you from then on

The role

What your partner does.

A bookkeeper does the work. A dashboard shows you the numbers. Your partner makes sure both end in a decision.

Your main contact

Business Performance Partner

Fluent in P&L, cash and margins, grounded in how services businesses actually operate, and accountable for every recommendation.

  • Met at your onboarding kick-off, once you have decided to go ahead
  • A message away on the platform between sessions
  • Already across your business, with the team behind them

Delphi AI helps prepare the analysis in the background. Your partner checks it and owns it.

  • Leads

    Your team

    Leads the client team on your account: a Manager who runs the service day to day, and the Bookkeeper and Payroll Officer who do the work.

  • Every month

    Your numbers, explained

    Walks you through your Visory Insights brief: what changed, what it means and what to do next.

  • Decides with you

    The next move

    You leave each session with goals, owners and a date to check back. The move is tracked until the numbers change.

  • As you grow

    The right scope

    When your volumes climb, your headcount grows or you add a service, your partner re-scopes the work with you.

Your team

At the head of a team you know by name.

Your partner is your main contact. A Manager, a Bookkeeper and a Payroll Officer work alongside, backed by a shared bench, so if someone is away or moves on, the service carries on without starting again.

YouYour business
Business Performance PartnerYour main contact, accountable for everything delivered.
ManagerRuns your service day to day and signs off quality before it reaches you.
  • Bookkeeper Keeps your books accurate, from coding to month-end and BAS.
  • Payroll Officer Runs every pay run, paid and reported through Single Touch Payroll.
  • Technical leads
  • Customer solutions
  • Insights specialists

Delphi AI prepares and checks the routine work in the background, and your team oversees it.

Over time

From the kick-off, then every month.

You meet your partner when you start, and the relationship runs on a monthly or quarterly rhythm from there.

  1. The kick-off

    Your partner runs your onboarding kick-off. You agree the scope and what a successful onboarding looks like, and your partner asks for everything your team needs, once.

    A clear scope before anything starts

  2. Your first month

    Your service goes live and your team runs your first month-end close. Your partner then walks you through what your first month shows.

    A first read of your own numbers

  3. Every month

    Your Visory Insights brief arrives with the close, then a structured session with your partner that ends on one agreed move.

    One move, agreed and tracked

  4. As the business changes

    New hires, new services, more volume: your partner re-scopes the work with you, so the service keeps pace with the business and the fee changes only when the scope does.

    A service that keeps up with you

Before you commit, a senior member of the Visory team runs your free financial health check. You meet your partner at the kick-off.

Why it matters

Why the relationship runs through one person.

Reports describe. A conversation decides.

Most businesses do not lack reports; they lack the conversation after them. The session is where the month’s numbers become a decision, and the decision is followed through.

Advice that starts from the work.

Your partner sits on the same team as the people who keep your books and run your payroll, so the advice starts from your actual numbers, not from a report sent across.

One person to ask.

Whatever Visory delivers, one person answers for it. You always know who to call, and they already know your business.

Questions

Questions about your partner.

When do I meet my Business Performance Partner?

At your onboarding kick-off, once you have decided to go ahead. Before that, a senior member of the Visory team runs your free financial health check.

Does my partner do the bookkeeping?

No. Your Bookkeeper and Payroll Officer do the work, and your Manager runs the service day to day. Your partner leads the team, reads the numbers with you, and is accountable for all of it.

What if I need something between sessions?

Your partner is a message away on the platform between sessions, and your Manager runs the service day to day.

Is this a virtual CFO?

It covers the ground most businesses go to a virtual CFO for: margins, cash, pricing, hiring timing and the board-level read, inside the monthly rhythm. Virtual CFO conversations live in your partner session rather than as a separate engagement.

Get started

Start with a conversation.

Get started

The best is ahead for your business.

A senior member of the Visory team runs your free financial health check. If you go ahead, you meet your partner at the kick-off.

A different Visory region may suit you

You’re viewing Visory AU. Would you like to visit Visory US?